Shipping costs and timing
Vikishop.it offers our customers shipments at a cost of € 4.99.
For orders over 50 euros, shipping is free.
Delivery in Italy takes place in 24/48 hours.
For islands and difficult locations, delivery times are 72 hours.
For international shipments the delivery is 48/72 hours.
In the event that shipments take place during the holidays, delivery times may vary in the established times.
The courier delivers between 9:00 and 19:00, with the exception of public holidays.
Orders placed before 12.00 will be processed and shipped on the same day.
If, by mistake, you receive an item that you have not ordered, report it in the dedicated area of the Vikishop.it website, we will promptly return the item you requested.
If you place multiple orders it is possible to receive the items in a single shipment according to the processing times.
You can change the shipping address at any time in the dedicated section on the Vikishop.it website. Once the order is processed within the expected time (2 working days), the address cannot be changed. You can change the shipping address only and exclusively before processing the shipment.
We work with GLS, UPS and DHL couriers for national and international retail deliveries. As soon as your order is ready to be shipped, you will receive a shipping confirmation email. After completing the order, it takes two working days for the shipment to be processed.
You will be able to view the tracking of the shipment by following the instructions that will be sent to you via email. For any attempted redelivery or, again, any problems by the courier in delivering the order to the address indicated by you, you will be contacted by telephone by the courier (or by email, upon your request).
We remind you that couriers do not deliver by appointment.